The National Energy Regulator of South Africa (NERSA) is entrusted with a vital mandate: overseeing the electricity sector, enforcing national standards, and safeguarding consumer rights. A key aspect of this responsibility is managing customer complaints, particularly those related to poor power quality—a growing concern that can cause significant inconvenience and financial losses. However, NERSA’s ability […]
Monthly Archives: October 2024
Over the past few months, it has become increasingly clear that the Electric Power Industry in South Africa is in dire need of reform. Insights shared through various channels, including emails and LinkedIn discussions, underscore the urgency for a comprehensive overhaul of the regulatory framework governing this vital sector. One of the most crucial steps […]
Best Practices, Power Quality Matters
Addressing Ongoing Concerns: The State of My Complaint Against City Power Johannesburg
14
Oct
Oct
I am compelled to bring attention once more to the unresolved and dishearteningly poor service I have experienced with City Power Johannesburg. Despite my formal complaint to the National Energy Regulator of South Africa (NERSA) on April 15, 2024, my concerns have languished without effective resolution. The lack of substantial action to address the significant […]
Power Quality Consulting, Power Quality Monitoring
The Challenges in Managing South Africa’s Electricity Sector
02
Oct
Oct
The National Energy Regulator of South Africa (NERSA) stands at a critical crossroads in the nation’s energy landscape. Tasked with overseeing the electricity, piped-gas, and petroleum pipelines sectors, NERSA’s mandate is clear: to ensure a reliable, efficient, and sustainable energy supply for the country. Yet, in the face of South Africa’s deepening electricity crisis, NERSA’s […]